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Who are we?
  • NextDay2Go.com work with the world's largest and leading courier companies such as DHL, FedEx, Interlink and UPS.
  • NextDay2Go.com are the UK's Leading courier service with many great competitive discounts for our customers.
  • When you book online with NextDay2Go.com, we will select the appropriate courier, send them to collect your parcels as soon as possible, then deliver it anywhere in the UK excluding Ireland And Northern Ireland
  • These Next day delivery services offered on this website are identical to those offered by the carriers themselves, but much cheaper guaranteed!
No one has attempted to collect your parcels?
Sometimes failed collections are caused by the following reasons:
  • Bad weather conditions which can result to road blockage and severe traffic
  • Collections address not found. Please check that the postcode is correct.
  • A collection driver may have come to your collection point for pickup but there was either no answer or no access to the collection site.

 Please contact us, if you have a failed collection order status.

 

How much does it cost to send a parcel?
Our next day delivery service prices vary from 9.99 to 12.99 depending on the weight of the parcels collected. Check our 'Services' section for more info of our UK next day delivery service prices

 

What happens if the parcels are lost or damaged?
We have a 10 per KG insurance policy of all items shipped through our network. if in case, your parcels were damage or loss, Please submit the form with the following documentation:
 
  • The Manifest or Airway Bill. The actual documentation left at collection point.
  • Order ID of the NextDay2Go order.
  • Proof of value e.g. a receipt, invoice or purchase order. The proof of value should indicate the actual content cost value excluding vat and profit, NOT the sale value.
  • Recipient Confirmation. Any claims for loss will require written confirmation from the receiving party that they have not received the item. If this is not submitted with the claim; the claim will be refused.
  • Photograph(s) of damage (claims for damage only). We require pictures of the damage to the item and (for part loss claims and damage claims) pictures of the internal and external packaging used. Please note that if these will take a little time we advise you to submit the claim without the photograph(s) without delay and then ensure we receive the photograph(s) within 7 days of the initial claims submission.

Only when all the documentation is received will we be able to submit your claim.

All claims are subject to the following submission (not notification) deadlines:
 
  • Damage - 14 days from the date of despatch.
  • Part Loss - 14 days from the date of despatch
  • Loss - 14 days from the date of despatch.
(Any claim received after these deadlines will not be accepted.)

Please note that in any event of a damage claim the item constituting the claim should be retained as it may be required for inspection or salvage.
 

 

Where is my PayPal transaction ID located?

if you have already paid view PayPal, please log into your paypal account and select the transaction in your paypal history list. open the payment page for this order then the transaction is should be clearly stated at the top for example: "Web Accept Payment Sent (Unique Transaction ID #1UN750525V233353P)"

 Screenshot of where the id is located:

 

 

Where is my PayPal transaction ID located?

This website automatically checks if the order you are booking with us, is, paid for already. This allows for a faster booking courier service possible.

 

All of our next day delivery services are found in our 'Services' section. Click here for more info. If you have any questions related to your booking, use the contact form
 

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