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Who are we? |
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NextDay2Go.com work with the world's
largest and leading courier companies
such as DHL, FedEx, Interlink and UPS.
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NextDay2Go.com are the UK's Leading
courier service with many great
competitive discounts for our customers.
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When you book online
with
NextDay2Go.com, we will select the
appropriate courier, send them to collect your
parcels as soon as possible, then
deliver it anywhere in the UK
excluding Ireland And Northern Ireland
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These Next day delivery services
offered on this website are identical to
those offered by the carriers
themselves, but much cheaper guaranteed!
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No one
has attempted to collect your parcels? |
Sometimes failed collections are caused by
the following reasons:
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Bad weather conditions which can result
to road blockage and severe traffic
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Collections address not found. Please
check that the postcode is correct.
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A collection driver may have come to
your collection point for pickup but
there was either no answer or no access
to the collection site.
Please
contact us,
if you have a failed collection order
status.
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How much
does it cost to send a parcel? |
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Our next day delivery service prices vary
from £9.99 to £12.99 depending on the weight
of the parcels collected. Check our 'Services'
section for more info of our UK next day
delivery service prices |
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What
happens if the parcels are lost or damaged? |
We have a £10 per KG insurance policy of all
items shipped through our network. if in
case, your parcels were damage or loss,
Please submit the form with the following
documentation:
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The Manifest or Airway Bill. The
actual documentation left at collection
point.
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Order ID of the NextDay2Go order.
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Proof of value e.g. a receipt,
invoice or purchase order. The proof of
value should indicate the actual content
cost value excluding vat and profit,
NOT the sale
value.
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Recipient Confirmation.
Any claims for loss will require written
confirmation from the receiving party
that they have not received the item. If
this is not submitted with the claim;
the claim will be refused.
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Photograph(s) of damage (claims
for damage only). We require pictures of
the damage to the item and (for part
loss claims and damage claims) pictures
of the internal and external packaging
used. Please note that if these will
take a little time we advise you to
submit the claim without the
photograph(s) without delay and then
ensure we receive the photograph(s)
within 7 days of the initial claims
submission.
Only when all the documentation is
received will we be able to submit your
claim.
All claims are subject to the following
submission (not notification) deadlines:
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Damage - 14 days from the date of
despatch.
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Part Loss - 14 days from the date
of despatch
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Loss - 14 days from the date of
despatch.
(Any claim received after these deadlines
will not be accepted.)
Please note that in any event of a damage
claim the item constituting the claim should
be retained as it may be required for
inspection or salvage. |
| Where
is my PayPal transaction ID located? |
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if you have already
paid view PayPal, please log into your
paypal account and select the transaction in
your paypal history list. open the payment
page for this order then the transaction is
should be clearly stated at the top for
example: "Web
Accept Payment Sent (Unique
Transaction ID #1UN750525V233353P)"
Screenshot of where the id is located:
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| Where
is my PayPal transaction ID located? |
|
This website automatically checks if the
order you are booking with us, is, paid for
already. This allows for a faster booking
courier service possible.
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